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SIGNPOSTS TO HELP FOR DISABLED PEOPLE AND THEIR CARERS

This short guide cannot, of course, be comprehensive. But it suggests some resources that may help you a lot. Throughout the text you will find many highlighted Internet links that should take you to the relevant websites where you can find further information.

ACCESS

Centre for Accessible Environments offers free information on all aspects of designing for accessibility. Tel/text: 020 7357 8182; www.cae.org.uk

ADVICE AND INFORMATION

Citizens Advice Bureaux offer free and confidential advice on benefits, debt, housing, welfare services, employment rights, consumer law, local resources etc. For nearest, see your phonebook.

Libraries are a rich source of information about local services.

Local authorities provide educational, housing, social and welfare services (not necessarily free). Some have one-stop advice centres. See your phonebook under the name of your local authority.

Yellow Pages directories list local community services in the front. There is a section in most under the heading 'Disability- Information and Services'. www.yell.com

Disability Information and Advice Centres are located in many areas. For the nearest, try Yellow Pages (see above) or ring DIAL UK: 01302 310 123; www.dialuk.org.uk

AIDS AND EQUIPMENT

Assist UK Centres are located in a number of towns and cities. They show, demonstrate and provide information and advice about aids and equipment. For details of local centres: 0870 770 2866(voice), 0870 770 5813 (text); www.assist-uk.org

The Disabled Living Foundation in London has a particularly extensive information service. Helpline 0845 130 9177 (cost of local call).

ARTS

Artsline is London's information and advice service on access to the arts for all disabled people. Tel/text: 020 7388 2227; www.artsline.org.uk

BENEFITS

Benefits Agency provides a freephone enquiry line for disabled people:
England, Scotland, Wales: 0800 882 200 (voice), 0800 243 355 (text); www.dwp.gov.uk

BLINDNESS AND PARTIAL SIGHT

Royal National Institute for the Blind (RNIB) has a wide range of relevant services.
Helpline 08457 66 99 99 (cost of a local call); www.rnib.org.uk

CARING

Crossroads Caring for Carers has local care attendant schemes: 0845 450 0350 (cost of local call); www.crossroads.org.uk

Carers UK provides information for carers. Freephone 0808 808 7777; www.carersonline.org.uk

The Princess Royal Trust exists to make it easier for carers to cope by providing information, support and practical help to carers. 020 7480 7788. www.carers.org

CEREBRAL PALSY

Scope's aim is that disabled people achieve equality: a society in which they are as valued, and have the same human and civil rights as everyone else: freephone, 0808 800 3333; www.scope.org.uk

CHILDHOOD DISABILITIES

Contact a Family provides information and advice about children's disabilities and support services: freephone helpline: 0808 808 3555 (voice), 0808 808 3556 (text); www.cafamily.org.uk

DEAFNESS AND HEARING LOSS

Hearing Concern is a mutual self-help organisation with a helpdesk that will provide information about hearing impairment and link you to local advisors and clubs:
0845 074 4600 (cost of a local call); www.hearingconcern.org.uk

Royal National Institute for Deaf People provides a wide range of services for people with hearing impairment. Freephone: 0808 808 0123 (voice), 0808 808 9000 (text); www.rnid.org.uk

EDUCATION

IPSEA offers advice for parents of children with special educational needs:
freephone 0800 0184 016; www.ipsea.org.uk

EMPLOYMENT

Employment opportunities for people with disabilities helps disabled people find and retain work and provides advice. 020 7448 5420, (voice): 020 7374 6684 (text) www.opportunities.org.uk

Shaw Trust is a national charity that provides training and work opportunities for people who are disadvantaged in the labour market due to disability, ill health or other social circumstances: 01225 716300 (text) 08457 697288; www.shaw-trust.org.uk

FURTHER EDUCATION

Skill gives information and advice to disabled students about further and higher education, freephones: 0800 328 5050 (voice), 0800 068 2422 (text); www.skill.org.uk

GARDENING AND HORTICULTURE

Thrive gives information and guidance to disabled people and older people on easier gardening. 0118 988 5688; www.carryongardening.org.uk

HEALTH

NHS Direct offers free and confidential professional information and advice on healthcare matters: 0845 4647 (cost of a local call). You can also get a wide range of information about the NHS and other support services. NHS Direct Online provides similar services. www.nhsdirect.nhs.uk

HOLIDAYS

Tourism for All UK provides holiday information for disabled people: 0845 124 9974 (voice), 0845 124 9976 (text) (cost of a local call); www.tourismforall.org.uk

HORTICULTURE

Thrive promotes the use of gardening and horticulture. www.thrive.org.uk

HOME IMPROVEMENTS

Foundations is the national co-ordinating body for home improvement agencies in England and can give you details of local agencies. Tel: 01457 891909; www.foundations.uk.com

LEARNING DISABILITIES

MENCAP-Royal Society for Mentally Handicapped Children and Adults has information, advice and support services throughout England, N.Ireland and Wales:
freephone helpline: 0808 808 1111 (voice), 0808 808 8181 (text); www.mencap.org.uk

LEGAL SERVICES

Children's Legal Centre runs a confidential free advice and information service: 01206 873 820; www.childrenslegalcentre.com

Disability Law Service provides legal advice and representation on issues that relate to disability: 020 7791 9800 (voice), 020 7791 9801 (text); www.dls.org.uk

Law Centres are located in many areas. They provide free legal advice (but not on criminal matters). Try your phonebook or Law Centres Federation: 020 7387 8570; www.lawcentres.org.uk

MENTAL HEALTH

MIND - National Association for Mental Health has an information line: 0845 766 0163 (voice), 0845 330 1585(text) (cost of a local call); www.mind.org.uk

MOTORING

Mobility Centres provide information and advice on driving and choosing or adapting a car. For nearest, try your phonebook or ring: 01372 841100, www.qefd.org

Mobilise Organisation is a self-help organisation run for disabled people by disabled people, and concerns itself with the needs of disabled people primarily by encouraging greater independence through enhanced mobility: 01508 489449, www.mobilise.info

RIGHTS

Disability Rights Commission works to combat discrimination:
Helpline (cost of a local call): 08457 622 633 (voice),
08475 622 644 (text);
www.drc-gb.org

FURTHER INFORMATION

The Department of Health publishes and regularly updates 'A practice Guide for Disabled People or Carers'. Available free from Department of Health Publications, PO Box 777, London SE1 6XH. Tel: 08701 555 455. Text: 08700 102 870; www.dh.gov.uk

 

PLEASE LET US KNOW WHAT YOU THINK ABOUT THIS SIGNPOST INFORMATION.

It is intended to be concise and simple, but if you feel that there are key services that we have missed, please let us know. [email protected]
National Information Forum, FREEPOST RRBY-TUTX-UJSZ, London NW1 5BZ.

Pp 905, BT Burne House, Bell Street, London NW1 5BZ

The National Information Forum would welcome your views about this website so that we can be as sure as possible that we have got it right.

The Signpost information is, of course, very limited but we hope you find it helpful to point you in the right direction to find out more.

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UPDATED APRIL 2007