The National Information Forum was conceived in 1980 and formalised in 1981, the International Year of Disabled People. Ann Darnbrough, co-author of Directory for Disabled People was invited to form an IYDP Information Committee, and gathered around her a small team of dedicated volunteers. Its membership was made up of around 70 organisations and individuals involved in the provision of information to disabled people. For some years, the Forum operated on a purely voluntary basis. Charitable status was granted in 1985. The stated objective was to “advance the education and promote the relief of disabled and handicapped persons in particular by the provision of information and advice.”

In 1999 it was decided to extend our remit to cover not only disabled people but also anyone else disadvantaged in gaining access to information. The Forum’s Constitution was amended accordingly in December of that year, with the approval of the Charity Commissioners and the Forum became a company limited by guarantee on 17 July 2003.

We regard access to information as a basic civil right. Lack of access to information and of support to help people understand it contribute substantially to social exclusion. We draw attention to the fact that socially excluded people frequently suffer disadvantage not because there are no services to help them, but rather because they do not know what help is available or how to take advantage of it. They remain unaware of and do not take-up benefits, services and opportunities that could dramatically improve the quality of their lives. And this is not because there is a lack of information, but rather because it does not get through to them. Our experience is that the most vulnerable groups are:

• those who through social disadvantage do not actively seek information and are not reached by traditional methods of information provision nor by electronic systems;
• those who have been newly diagnosed with a disabling condition or have a disabled child, and who have no previous experience of disability;
• those whose language, culture and circumstances exclude them from many mainstream sources of information, especially refugees and asylum seekers;
• blind people who do not receive information in accessible formats.
• young people who have been in care or custody.

Our mission, therefore, is to encourage everyone who can play a part in bridging the information gap to recognise what needs to be done and do it. 

Through our publications and annual ‘Getting the Message Across’ awards, thousands of service providers are encouraged to provide information and to provide it well. Another key activity is to identify groups disadvantaged by lack of information and provide them with signpost guides to services and opportunities. We thus seek to benefit all socially disadvantaged people in the UK, along with those personally or professionally involved with them.

To join us see our membership page.