Contact Kink.com for Help
Before you try contacting us, please visit the FAQ. Many of your questions may already have answers listed on the FAQ, so checking it first will save you time. Below addresses any Billing Issues or Password Issues you may have. If those do not resolve yor conflict then please fill out the bottom Contact Form.
Billing Issues:
Want to cancel or find out why a membership to our sites has been rejected? View below.
| Membership Cancellation and Retrieval | |||
| We use 2 different payment processors to charge credit cards and checking accounts. If you don't find your membership on the first link please try the other. | |||
| Credit Card | Your Statement Shows | Cancel/Retrieve Online | U.S. Toll-Free Number |
| C.E.LLC | Cancel/Retrieve | 888-205-2664 | |
| PAYCOM.NET *CYBERENTER or EPOCH.COM *CYBERENTER | Billing Support | 800-893-8871 | |
| Checking Account | Your Statement Shows | Cancel/Retrieve Online | U.S. Toll-Free Number |
| Jetbill.com | Cancel/Retrieve | 888-205-2664 | |
| EPOCH | Billing Support | 800-893-8871 | |
| If you have any difficulties finding or cancelling your membership, please fill out the below Contact Form | |||
Forgotten Password:
If you signed up with one of our two chosen processors contact them here:
| Password Retrieval | |||
| Processor | Your Statement Shows | Cancel/Retrieve Online | U.S. Toll-Free Number |
| C.E.LLC | Cancel/Retrieve | 888-205-2664 | |
| PAYCOM.NET *CYBERENTER or EPOCH.COM *CYBERENTER | Billing Support | 800-893-8871 | |
| If you have any difficulties retrieving your password please fill out the below Contact Form | |||
Contact Form:
Use this form to contact us if your login isn't working, you can't find your transactions, you want to cancel your membership or have questions.
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Very Important!
- Automated responses will only be sent to the e-mail address on record. If you no longer have access to the e-mail address you used to sign up with, you need to tell us what that e-mail address was.
- DO NOT USE an inbox protector such as spam-guard. If you do, you will NOT receive e-mails from us. Either disable it, or use an e-mail address without spam-guard.
- If you don't receive a response from us within 12 hours, there is something wrong with your e-mail account. Check your spam folder, and write again (politely).
- Include the e-mail address we have for you (if you are a member) and at least 1 more search field (Member ID, Username, Credit Card #):